Privacy Policy

Welcome to FRD. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://frd.northre.id (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

Information We Collect

We collect information in several ways, including:

  • Personal Information You Provide: When you contact us via email, subscribe to updates, or submit inquiries, we may collect your name, email address, and any other details you voluntarily share.
  • Automated Information: We use standard web technologies such as cookies, log files, and analytics tools to collect non-personally identifiable information about your visit—including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on the site, and interaction patterns.
  • No Sensitive Data: FRD does not knowingly collect sensitive personal information (e.g., health data, financial account numbers, government IDs, or biometric data) through the Website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support;
  • Improve the functionality, performance, and user experience of the Website;
  • Monitor and analyze usage trends and site traffic;
  • Communicate with you about updates, features, or policy changes (with your consent where required);
  • Comply with applicable laws, regulations, and legal obligations.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating the Website (e.g., hosting, analytics, or email delivery services), provided they agree to maintain confidentiality and use the data solely for the purposes we specify.
  • Legal Requirements: If required to do so by law, regulation, or legal process, or in response to valid requests from public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as part of the transaction, subject to appropriate safeguards.

Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance your experience and gather analytical data. Most browsers allow you to control cookie settings, including blocking or deleting cookies. However, disabling cookies may affect certain features or functionality of the Website. We do not use cookies for targeted advertising or cross-site tracking.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system is 100% secure, we continually review and update our security practices in line with industry standards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Information collected for analytics or aggregated reporting is retained in anonymized or pseudonymized form.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you;
  • Request correction or deletion of inaccurate or unnecessary data;
  • Withdraw consent (where processing is based on consent);
  • Object to or restrict certain processing activities.

To exercise any of these rights, please contact us at support@frd.northre.id. We will respond to your request within a reasonable timeframe and may require verification of your identity for security purposes.

Children’s Privacy

The Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page at /privacy-policy. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact our support team at support@frd.northre.id. For correspondence related to privacy matters, please include “Privacy Policy” in the subject line.

This Privacy Policy is effective as of August 25, 2026.

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