Contact Us

Welcome to the FRD Contact Us page. We value your feedback, questions, and partnership. Below you’ll find the most direct and reliable ways to reach our team. For fastest assistance, please review our Help Center first — many common questions are answered there.

Table of Contents

Get in Touch

Our support team is available Monday–Friday, 9:00 AM–5:00 PM UTC. You can reach us via email at support@frd.northre.id. We aim to respond to all inquiries within one business day.

Support Resources

Help Center — Frequently asked questions, setup guides, and troubleshooting articles
Privacy Policy — Learn how we handle your personal information
Terms of Service — Our legal terms governing use of FRD

Website Information

FRD is operated by Northre ID. This Contact Us page is part of the official FRD website at https://frd.northre.id. The current version of this page was last updated on August 25, 2026.

Important Notes

We do not provide phone or live chat support at this time.
For security reasons, please do not send sensitive information (e.g., passwords, API keys, or financial data) via email unless explicitly instructed to do so through a verified, encrypted channel.
All correspondence is subject to our Privacy Policy and Terms of Service.